We were able to prevent major pool, recreation center, lobby, and restaurant/bar damage. Our own maintenance crew made it their personal mission to get the amenities re-opened for the guests that were here during the hurricane. The main pool, lazy river, and water slides were re-opened within 24 hours; an amazing feat. Our entertainment staff (who make tie dyed shirts and sell snow cones) did the hard work of hauling and replacing all the pool deck furniture and all the patio furniture so the maintenance crew could work on mitigation.
Although we are proud that we were able to very quickly reopen the amenities and return the property to relatively normal operations within a day of the storms passing, the normal appearance of the property can make it difficult to realize the extent to which the storm’s impact was felt. The images are stark, even knowing that the water had receded significantly prior to the images being taken.
The majority of our units were not damaged at all. Other than missing screens, and within a few days it was hard to tell that a storm had passed through. There was no visible storm debris and all the amenities were up and running except for the mini golf (which was completely destroyed). It was encouraging to see families enjoying beautiful weather and sunshine by the pool deck, children laughing, people eating, everybody having a great time, completely unaware of what happened just a few days earlier. It was a wonderful sight.
